Customer Service

Our customer service group is motivated to make sure your customer experience with BioXcelerator is as good as it can be. For any customer assistance or for general inquiries, please send email to support@bioxcelerator.com or use our webform.   These emails are automatically forwarded to staff who can make sure you get the right response actions underway.  Whether it is billing, contract services, project scheduling or checking project status, our team is there to be responsive to your needs.  Our normal business hours are 8:30 am to 5:30 pm Pacific Time, Monday through Friday. Call us at 206.973.2200.